TERMS OF SERVICE
By submitting a commission form, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service.
notice of agreement
collection of personal information
I collect your personal information online when you voluntarily provide it to me. If you choose to submit a commission form, I may ask you to provide limited personal information, such as your name, email address, and shipping address.
internal use of personal information
I may use your personal information internally: (1) to provide you with the services and products you request; (2) to answer questions about my services, billing, payment methods or use of my website; (3) to process or collect payments for my services, (4) to contact you about the products and services that I offer.
distribution of personal information
I will not disclose any of your personal information to any third party (excluding my contractors to whom I may provide such information for the limited purpose of providing services to me and who are obligated to keep the information confidential), unless (1) you have authorized me to do so; (2) I am legally required to do so, for example, in response to a subpoena, court order or other legal process.
privacy policy
intellectual property
ownership of artwork
Unless otherwise negotiated, I retain the full rights to any artwork I produce for you. I may modify it, post it to social media, include it in my examples, display it as part of online portfolios, etc. as I see fit, without notice or permission from you.
ownership of designs
You retain the rights to any designs or characters you already own. If commissioning my services to design a new character, the same rules of artwork ownership still apply, but the new character design will be owned by you -- the price of buying the rights from me is rolled in to the service fee, which starts at $50.
usage & distribution
You MAY NOT:
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Trace, recolor or otherwise modify the art
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Have another artist trace, recolor or otherwise modify the art without my permission
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Claim the art as your own work
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Re-sell the art, sell prints of the art, produce merchandise of / featuring the art, or otherwise profit from the art in any way
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Remove my logo, watermark or signature from the art
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Repost the art without credit & a link to me
You MAY:
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Upload the art to your account on websites/social media, as long as credit and a link to me are given
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Use ref sheets commissioned from me to order other custom artwork of your character, including replica props, costumes, cosplay items, etc.
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Use the image for any personal, not-for-profit use -- for example, cropping to use as an icon, setting it as a background/screen saver, or printing it out
payment & refunds
minimum age
You must be 18 years of age or older to send payments. If under 18, a parent or guardian must contact me to give their permission before I will accept a commission. I reserve the right to refuse service to anyone under the age of 18 for any reason.
payment
I only accept payment in USD (United States dollars), through PayPal. 100% of the payment must be provided up-front, as I will not begin work until payment is received. You should receive a PayPal invoice within 1-3 days of submitting a commission form; once the invoice is sent, you have 7 days to pay -- if no payment is received within that time, your commission will be canceled & removed from the queue, and your slot will be given to someone else. If you still want the commission, you'll have to re-submit at a later date.
refunds
Please contact me directly if for any reason you need a refund -- DO NOT go through PayPal. Forced chargebacks are a violation of these Terms of Service and will result in you being banned from working with me again in the future. 100% refunds are available at any time before I start your commission, but once work has started, only a partial refund will be possible based on the amount of work completed. (Please check the queue on Trello for the current status of your commission.) Once the image has been completed and sent, however, no refund will be given.
content & changes
content
I'm open to drawing most subject matter; however, I reserve the right to refuse a commission from anyone for any reason. I make the decision to accept or reject a commission on a case-by-case basis, but as a general guideline I stay away from copyrighted/trademarked characters and explicit NSFW.
design / revision process
The base price of any style of commission includes a sketch phase in which one 'round' of changes/revisions can be made at your request as we work together to arrive at a final composition, pose, expression, etc. Once this sketch is approved by you, I will no longer make major changes for free. If you require further revisions of the sketch, or wish to request changes to the art after it moves beyond the sketch phase, you may do so -- but each additional change will add to the price of your commission based on the complexity of the change requested.
edits to final art
Once your commission is finished, I offer one minor edit for free, up to 6 months from the date of delivery. Things I will edit for free at this time include: simple color changes, contrast/saturation changes, addition of post-processing effects -- and of course corrections to any mistakes I may have made are also free. I want to depict your character faithfully!